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Five Rules for the Integration of IP-telephony (IP PBX) and CRM

Five Rules for the Integration of IP-telephony (IP PBX) and CRM

Deleon Bud A.
July 16, 2017
PBX Integration

Now let’s look at the rules for IP-PBX integration in more detail. Divide new and existing customers We use different schemes of work for the first calls to the company and calls from existing customers. If the sales manager already leads this customer, then all calls must go to him. We use a scheme of […]

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Which CRM to Choose for IP-PBX Integration: Comparison of the Popular CRM Systems

Which CRM to Choose for IP-PBX Integration: Comparison of the Popular CRM Systems

Deleon Bud A.
March 11, 2017
PBX Integration

When PBX is connected, managers ask customers the question: which CMD system is used? It is asked to all and if the client still chooses or does not think – so, we are here to help determine. Let’s, find out what selection criteria we use.

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Bitrix24 Integration with IP-PBX Telephony Asterisk

Bitrix24 Integration with IP-PBX Telephony Asterisk

Deleon Bud A.
February 15, 2017
PBX Integration

At the moment, the implementation of the phone-card platform for Bitrix24 systems is implemented through the TelefUM application (we have chosen it as one of the best solutions), it can act as a full-fledged SIP client, as a link between the SIP hardware phone and the Bitrix24 system. At the moment, the application only works […]

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Bud A Deleon Author
Deleon Bud A.

Tech specialist and web blogger.

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